FREQUENTLY ASKED QUESTIONS
LOCATION AND PARKING
Where is Maple Hall?
Maple Hall’s address is 414 S Gay St – We are located on historic Gay Street between Babalu and Downtown Grill & Brewery.
What does Maple Hall look like?
I'm glad you asked! Click here to take a virtual tour of the facilities.
Where can I park?
Behind our building are two parking garages located on State Street, State Street Garage and the Promenade. Downtown also offers street parking throughout the city. Due to construction on State Street Garage, spots are now limited. We recommend downloading the Parkopedia app or visiting their website to see available spots in real-time.
AGE AND I.D. POLICY
What is your age and I.D. policy?
Maple Hall is an all ages facility until 9:00 pm when we become 21+ unless it is a child with a parent. We ID everyone as a policy and guests must have a valid ID to drink alcoholic beverages or to enter the establishment after 9:00 pm. Also, please note that a parent or guardian must accompany all guests under the age of 18.
The Upstairs at Maple Hall is always 21+ (regardless of parent or guardian).
What if my group doesn't finish their game before 9 PM, if someone under 21 is present?
Our guests will not be asked to leave the facility as the clock strikes 9:00 pm. However, we will enforce a time limit if a game extends too far beyond 9:00 pm.
What is the typical wait on a Friday or Saturday night?
The wait for a lane depends upon a number of things including events booked for that night, the size of groups bowling, the number of groups on the waitlist and more. We’ll do our best to give you an estimated wait time and in the meantime, you can experience one of Knoxville’s coolest atmospheres. If you are looking for lanes for a large group of people, we encourage you to book one of our rooms by going to our event booking page or by emailing email@example.com.
Can I reserve a lane/make reservations?
Lanes are filled on a first come first serve basis. If you would like to book an event, we rent our 2 lane private room, the 4 lane room, 5 lane room, or our entire space (rates and details can be found here). Check out our event booking page or email our event staff at firstname.lastname@example.org.
If you are concerned about getting a lane, feel free to come early and put your name on the bowling wait list.
How much does it cost to bowl?
Our lane rental is by the hour, not by the game. Check out our rates page to find pricing.
How much does it cost to book the 2-Lane Room & Lounge?
Our private room costs $125 an hour Monday – Thursday and $150 an hour Friday and Saturday with a 2-hour minimum reservation and a 3-hour maximum. When renting for three hours, there is a $50 discount. The cozy space is equipped with 2 lanes, 2 giant TVs and can comfortably accommodate 20-25 people. Check out our room rental options and info here.
Can I bring in my own bowling ball?
Yes, the colorful the better! Shoes are on us if it has a rose in the middle.
Do you have socks?
Yes, we have socks for all shoe sizes.
Do I have to wear bowling shoes?
Yes, anyone who is bowling is required to wear bowling shoes. You may bring your own, or you can rent our bowling shoes. Shoe rental cost is $3.50. Our shoes range from toddler size 7 to adult size 18.
How many people can score per lane?
Each lane can score up to six people.
Is there a max on how many lanes a walk-in group can have?
The max number of lanes that can be given to one group is 2 lanes.
What are your oil patterns for the lanes?
Our house oil pattern is friendly to bowlers of all skill levels.